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Training and Skills Group Pty Ltd
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Training and Skills Group Pty Ltd
PROMOTED COURSES
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Course categories
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Accredited and Licenced Courses
AUTOMOTIVE, ELECTRIC VEHICLES and ENGINEERING
BUILDING, CONSTRUCTION AND RENOVATION
BUSINESS, IT & LEADERSHIP
CIVIL, INFRASTRUCTURE and UTILITIES
COAL, MINING & RESOURCES
WASTE, RECYCLING & ENVIRONMENTAL SERVICES
WHS
(1)
Micro Learning Courses
BUSINESS
(9)
COMMUNICATION
(16)
COMPLIANCE AND INDUCTION
(17)
CUSTOMER SERVICE
(9)
DIVERSITY AND INCLUSION
(4)
HEALTH AND WELLBEING
(7)
HUMAN RESOURCES
(12)
INFORMATION TECHNOLOGY
(13)
LEADERSHIP
(25)
LOGISTICS AND TRANSPORT
(3)
MANAGEMENT SYSTEMS
(3)
MARKETING
(15)
PERSONAL DEVELOPMENT
(20)
PROFESSIONAL SKILLS
(20)
SALES
(20)
TIME MANAGEMENT
(8)
WORK, HEALTH & SAFETY (WHS)
(8)
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Available courses
CPCWHS1001 - Prepare to work safely in the construction industry
Understanding Accounts Payable and Receivable
Operational Plans for Business
Managing Business Resources
Understanding the Basics of Budgets and Financials
Produce Spreadsheets
Develop Keyboard Speed and Accuracy
Continuous Improvement
Understanding Legal and Risk Management Requirements for Small and Medium Size Businesses
Crisis Management Basics
Written Communication Skills
Workplace Communication Skills
How to Deal With Your Boss
Why Communication Fails
Verbal Communication Skills
Science of Effective Listening
The Importance of Empathy at Work
Speaking Up in Meetings
Presentations
Negotiation and Persuasion
Managing Conflict in Meetings
How to Write Effective Business Emails
How to Use Verbal, Nonverbal, and Written Communication
How to Overcome Your Fear of Confrontation and Conflict
How to Have a Difficult Conversation
How to Run Effective Meetings
Hazardous Materials and other Hazards in Workplaces
Plan, Prepare and Apply Safe Work Practices
Follow Emergency Procedures
Identify and Assess Risks in the Workplace
ACCC For Small Business
Workplace Work Health and Safety (WHS) Induction Handbook
Manual Handling - Hazardous Tasks
Chain of Responsibility (CoR) Training
New Employee Onboarding
Workplace Bullying
Appropriate Use of Company Assets
Conflict of Interest Training
Workplace Harassment
Harassment and Discrimination Training
Workplace Discrimination
Workplace Ethics Training
Workplace Unethical Behaviour
Top Customer Service Strengths
Customer Service Fundamentals
Difficult Customer Service Scenarios
Angry Customers
Great Customer Service
Multi-Channel Customer Engagement
Dealing with Customer Feedback
Managing a Customer Service Team
Customer Communication Essentials
Working Across Cultures
Diversity Basics-Taking Action
Diversity Basics-Foundations
Cultivating Diversity, Inclusion, and Belonging at Work
Signs of Employee Substance Abuse
How to Manage Stress, Pressure and Burnout
Coping with Change in the Workplace
Burnout: Symptoms and Remedies
Stress Management Techniques
How to Manage Stress
Mental Health at Work
Managing Conflicts of Interest in the Workplace
Harassment and Discrimination Training for Supervisors and Managers
Introduction to Human Resources
Common Workplace Challenges
Benefits of Peer Training
How to Manage Difficult Employees
Types of Job Interviews
How to conduct Effective Job Interviews
How to Attract and Retain Top Talent
Creating a Code of Conduct for Employees
Mental Health Leadership
Creating an Employee Well Being Program
Protecting Against Malware
How to Detect Vishing Attacks
What is Multifactor Authentication (MFA)?
What is Confidentiality in the Workplace?
Best Practices for Secure Internet Browsing
What Is Cybersecurity?
How to Secure Personal Data
What Is Social Engineering?
What is Online Security?
Phishing Protection Tips
What is Artificial Intelligence?
What is Phishing?
SEO (Search Engine Optimisation)
Why a Resilient Team is really Important
Building a Resilient Team
What Is Employee Resilience?
Becoming a Resilient Leader
Leading Through a Challenge
Effective Feedback Strategies
Performance Management
Understanding Team Dynamics
Managing Remote Teams
Resolving Conflict
Mentoring Others
Crisis Management Leadership
Effective Workplace Leadership
How Great Leaders Solve Problems
Remote Work Transition
Motivating Your Team
Develop a Winning Team
Becoming the Boss: A Guide for New Managers and Supervisors
Skilled Delegation
A Growth Mindset
Change Management Models
Introduction to Team Management
Decision-Making and Human Psychology
Communicating Change
What is Emotional Intelligence
Fatigue Risk Management Strategies
The National Driver Work Dairy
Weighbridge Operations
Environmental Management Systems
Work Health and Safety Management Systems
Quality Management Systems
Business Blogging
What is Marketing Analytics?
Email Marketing Strategies
How to Write SEO Product Descriptions
What is Market Research?
How to Optimise Images for SEO
Your Website - A Marketing Tool?
Social Media Marketing - Part Two
Social Media Marketing - Part One
What is Brand Identity?
Paid Advertsing
Advantages of Digital Marketing
Content Marketing Strategy
What is Product Marketing?
What is Marketing?
Generalists Vs Specialists
Increasing your Mental Agility
Turning Challenges Into Opportunities
Staying Adaptable and Resilient
Key Characteristics of Resilient People
Integrity In The Workplace
Driving Your Career
Good Arguments - Debate Teaches us to Listen and Be Heard
Stepping Outside Your Comfort Zone
Habits of Lifelong Learners
Finding a New Job
Write Like a Boss
How to Master Perfect Timing
Asking for Help at Work
Making Numbers Count
Assessing Your Strengths, Interests, and Values
How to Stand out at Work
How To Overcome Your Fear of Failure
Maximise Your Motivation
Playing Well With Others
Reliable Information - Is it fact or Opinion
Critical Thinking in the Workplace
What is Critical Thinking?
Farsighted Decisions
Better Relationships With Your Boss and Coworkers
Workplace Professionalism
Problem-Solving Techniques
Problem-Solving Fundamentals
Guide to Problem-Solving
Work Effectively With Different Communication Styles
Thinking Outside the Brain
How to Build a Professional Network
The Art of Managing Up
Guide for New Professionals
Scope Management
Improving Your Project Management Skills
What is Project Management?
Getting Started With Project Management
How to Create a Business Presentation
Change Management Fundamentals
Connecting With Your Audience
Managing a Sales Team
Creating a Sales Forecast
From Salesperson to Sales Manager
How to Use Body Language When Selling
How to Sell to Different Personality Types
Dealing With Rejection
How to Succeed in Sales as an Introvert
Presenting Your Solution
Effective Product Demonstrations
Winning Sales Presentations
Build the Best Sales Presentation
Integrating Your Sales and Marketing Efforts
Essential Sales Tools
Closing the Deal
Handling Sales Objections
The Art of Sales Prospecting
Sales Fundamentals
Why People Buy
Negotiation and Persuasion for Sales
How to Say No at Work
Time Management Essentials
Healthy Habits to Help You Stay Focused
How to Avoid Distractions at Work
Understanding and Managing Procrastination
7 Tips for Effective Time Management at Work
